Costa Coffee Store Leader
3 weeks ago
Job Title: Costa Coffee Manager
About the Role:
We are seeking a highly motivated and experienced Costa Coffee Manager to join our team. As a Costa Coffee Manager, you will be responsible for leading a team of baristas and sales assistants to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Lead a team of baristas and sales assistants to deliver exceptional customer service and drive sales growth.
- Manage the day-to-day operations of the store, including inventory management, stock control, and cash handling.
- Develop and implement sales strategies to drive growth and increase customer loyalty.
- Monitor and analyze sales data to identify trends and areas for improvement.
- Recruit, train, and develop a high-performing team to deliver exceptional customer service.
- Ensure compliance with company policies and procedures, including health and safety, food safety, and customer service standards.
Requirements:
- Proven experience in a retail or hospitality management role.
- Excellent leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Ability to work flexible hours, including evenings and weekends.
About ISS:
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We are committed to delivering exceptional customer service and creating a positive work environment for our employees.
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