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New Tenant Liaison Officer

2 months ago

Cardiff, Cardiff, United Kingdom Moxie People Full time
New Resident Coach (Housing Support) Role

We are seeking a highly skilled and compassionate New Resident Coach to join our team at Moxie People. As a key member of our housing support team, you will play a vital role in ensuring the smooth transition of new residents into their homes.

Key Responsibilities:
  • Engage with new residents to understand their needs and provide personalized support
  • Collaborate with residents to set up essential services, such as energy supplies and council tax
  • Discuss benefits and entitlements with residents to ensure they receive the support they need
  • Work with residents to identify and resolve housing repairs and maintenance issues
  • Travel to various properties in the Cardiff area to provide support and guidance
Requirements:
  • Experience in housing support or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Enhanced DBS check and driver's license required
What We Offer:
  • Competitive salary of £30,000 per year
  • Full-time, 37-hour week
  • Fixed-term contract with possibility of extension
  • Good holiday entitlement and excellent employer reputation

If you are a motivated and empathetic individual with a passion for supporting others, we encourage you to apply for this exciting opportunity.