Customer Service Liaison

4 days ago


Cardiff, Cardiff, United Kingdom New Law Limited Full time

About the Role

We're seeking an exceptional Customer Service Liaison to join our team at NewLaw Limited. In this role, you'll be providing top-notch customer service and making a tangible difference in people's lives.

Responsibilities

  • Deliver exceptional customer service, showcasing your skills in a contact centre or retail/hospitality setting.
  • Experience in claims or personal injury settings is advantageous.

What We Offer

As a valued member of our team, you'll enjoy:

  • A competitive salary of £24,300, depending on experience.
  • Annual leave and pension contributions.
  • Access to a range of retailer discounts and cashback deals.
  • Discounted gym memberships and eye care vouchers.
  • A 24/7 Employee Assistance Programme.
  • Motor accident assistance and vehicle-leasing scheme.

About Us

NewLaw Limited is a leading specialist law firm, ranked in the Legal 500 and Chambers and Partners for three areas: Personal Injury, Clinical Negligence, and Private Client services. Our teams of specialists provide a service that 95% of our clients would recommend.



  • Cardiff, Cardiff, United Kingdom Network Rail Full time

    Join us at Network Rail and take your first step in a fulfilling career as a Customer Service Liaison. This exciting opportunity allows you to make a real difference in the lives of our customers, providing them with exceptional service and support every step of the way.We are looking for an experienced professional who is passionate about delivering...


  • Cardiff, Cardiff, United Kingdom Maximus Full time

    About the RoleWe are seeking a highly skilled Customer Service Liaison to join our team at Maximus. As a key member of our service delivery team, you will be responsible for providing exceptional customer service to our clients, working closely with a variety of organizations from charity, third sector, and government sectors.Key ResponsibilitiesProvide a...


  • Cardiff, Cardiff, United Kingdom Maximus Full time

    About the RoleAt Maximus, we are seeking a skilled Customer Service Liaison to join our team. This is an exciting opportunity to work with a variety of well-known and smaller organisations from charity, third sector, and government sectors.In this role, you will provide an exceptional level of service to our service users, working closely with customers to...


  • Cardiff, Cardiff, United Kingdom Maximus Full time

    About the RoleThe Customer Service Liaison will be responsible for providing exceptional service to our service users, working with a variety of well-known and smaller organisations from charity, third sector, and government sectors.Main ResponsibilitiesUnderstand, support, and advise customers requiring a wide range of information, advice, and...


  • Cardiff, Cardiff, United Kingdom Maximus Full time

    About the RoleWe are seeking a highly skilled Customer Service Liaison to join our team at Maximus. As a key member of our service delivery team, you will be responsible for providing exceptional customer service to our clients, working closely with a variety of organizations from charity, third sector, and government sectors.Key ResponsibilitiesProvide a...


  • Cardiff, Cardiff, United Kingdom Maximus Full time

    About the RoleThe Customer Service Liaison will provide exceptional service to our service users, working with a variety of well-known and smaller organisations from charity, third sector and government sectors.Key ResponsibilitiesUnderstand, support and advise customers requiring a wide range of information, advice and guidance.Provide a telephone and...


  • Cardiff, Cardiff, United Kingdom Dye & Durham Full time

    Client Services Liaison**Job Summary**We are seeking a highly skilled Client Services Liaison to join our team at Dye & Durham. As a Client Services Liaison, you will be responsible for providing exceptional support to our valued partners, ensuring their needs are met while maintaining high levels of compliance and operational efficiency.**Key...


  • Cardiff, Cardiff, United Kingdom Maximus Full time

    About This RoleWe are seeking a talented Customer Service Advisor to join our team at Maximus. As a key member of our service delivery team, you will play a vital role in providing exceptional customer service to our service users.Your Key ResponsibilitiesProvide a wide range of information, advice, and guidance to customers, ensuring they receive the...


  • Cardiff, Cardiff, United Kingdom Maximus Full time

    Job OverviewMaximus is a global organisation that specialises in providing health and employment services to millions of people every year. We employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.The Customer Service Advisor is required to provide an exceptional level of service to our service users...


  • Cardiff, Cardiff, United Kingdom Maximus Full time

    About the RoleThe Service Quality Representative is a vital part of our team, providing exceptional support to our service users. They will work with a variety of organisations, including charities, third sector, and government sectors.Key ResponsibilitiesUnderstand, support, and advise customers on a wide range of information, advice, and guidance.Provide a...


  • Cardiff, Cardiff, United Kingdom Maximus Full time

    About the RoleThe Service Delivery Coordinator will provide exceptional service to our service users, working with a variety of well-known and smaller organisations from charity, third sector and government sectors.Key ResponsibilitiesUnderstand, support and advise customers requiring a wide range of information, advice and guidance.Provide a telephone and...


  • Cardiff, Cardiff, United Kingdom Maximus Full time

    About the RoleThe Customer Service Advisor is a key member of our team, providing exceptional support to our service users. This role requires the ability to understand and advise customers on a wide range of information, advice, and guidance.Key Responsibilities:Provide a high-quality telephone and multi-channel support service, adhering to all relevant...


  • Cardiff, Cardiff, United Kingdom United Parcel Service of America, Inc Full time

    ["Job Description:At United Parcel Service of America, Inc., we are seeking a skilled Clerk-Front Desk to join our team. As a key member of our front-line staff, you will be the first point of contact for our customers, providing a warm and welcoming experience.Responsibilities:Field customer concerns and queries in a professional and courteous...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

    About the BusinessLexisNexis Risk Solutions is a leading provider of risk assessment solutions. Our Business Services vertical offers a range of solutions to help businesses drive revenue growth, maximize operational efficiencies, and improve customer experience. We help our customers solve complex problems in areas such as Anti-Money Laundering, Identity...


  • Cardiff, Cardiff, United Kingdom Network Rail Full time

    About the RoleThe Customer Assistant will play a key role in supporting the Customer Relationship Executive and Customer Manager in developing and maintaining strong relationships with customers.Key Responsibilities1. Assist in the preparation of submissions to the Office of Rail Regulation for regulated contracts, ensuring that contractual changes align...


  • Cardiff, Cardiff, United Kingdom Network Rail Full time

    About the RoleThe Customer Assistant will play a key role in supporting the Customer Relationship Executive and Customer Manager in developing and maintaining strong relationships with customers.Key Responsibilities1. Assist in the preparation of submissions to the Office of Rail Regulation for regulated contracts, ensuring that contractual changes align...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

    About LexisNexis Risk SolutionsWe are a leading provider of risk assessment solutions, empowering businesses to drive revenue growth and maximize operational efficiencies.Our team is a strong unit that empowers employees to deliver exceptional results and share ideas for continuous improvement.In this role, you will provide an excellent customer experience...


  • Cardiff, Cardiff, United Kingdom Dye & Durham Full time

    Job OverviewCredas Technologies Ltd, a Dye & Durham company, provides innovative digital solutions to automate due diligence compliance, remote identity verification, and customer outreach processes. As a dynamic and detail-oriented individual, you will support our valued partner base by addressing inquiries, managing escalations, and ensuring compliance...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

    We are seeking a Strategic Business Development Liaison to join our team at LexisNexis Risk Solutions. This role is an exciting opportunity to deliver exceptional customer experience and drive business growth.About the RoleThe successful candidate will be responsible for collaborating with teams to serve customers, ensuring a good experience, and handling...


  • Cardiff, Cardiff, United Kingdom Dye & Durham Full time

    Job OverviewCredas Technologies Ltd, a Dye & Durham company, provides innovative digital solutions to automate due diligence compliance, remote identity verification, and customer outreach processes. We are seeking a detail-oriented individual to support our valued partner base in addressing inquiries, managing escalations, and ensuring compliance with...