Cleaning Operations Manager
2 weeks ago
We are seeking an experienced Cleaning Operations Manager to join our team at Thorn Baker FM. As a key member of our facilities management team, you will be responsible for leading a team of cleaners and ensuring the delivery of high-quality cleaning services to our clients.
Key Responsibilities- Leadership and Management: Provide strategic leadership and effective management of a team of cleaners, ensuring they have the necessary training and resources to deliver excellent service.
- Service Delivery: Monitor and report on key performance indicators (KPIs) to ensure service level agreements are met, and identify areas for improvement.
- Client Relationships: Develop and maintain strong relationships with clients, ensuring their expectations are met and exceeded.
- Financial Management: Manage budgets and financial tracking to ensure services are delivered within agreed budgets and service levels.
- Health and Safety: Ensure all colleagues are trained in, and adhere to, relevant Health, Safety, and COSHH policies and procedures.
- Experience: Proven experience in a senior supervisory or management role within the soft services industry, ideally within education or multi-site cleaning.
- Leadership Skills: Strong leadership and management skills, with the ability to motivate and develop a team.
- Communication Skills: Excellent communication skills, with the ability to liaise and work professionally with clients and staff.
- Qualifications: Full UK driving license and Enhanced DBS with barring.
- Opportunities for Growth: Opportunities to grow into the managerial role with training and support provided.
- Electric Car: Electric car provided and located at site to help you travel in and around the campus.
- Monthly Benefits: Monthly benefits package.
- Work Phone: Work phone provided.
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Cleaning Operations Manager
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Cleaning Operations Manager
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Northampton, Northamptonshire, United Kingdom Cleaning Full time{"title": "Cleaning Contract Manager", "description": "Job OverviewWe are seeking an experienced Cleaning Contract Manager to oversee a large rail contract, ensuring high levels of satisfaction and quality-of-service delivery.Key ResponsibilitiesMaintain strong client relationships and provide exceptional service delivery.Manage, recruit, and coach local...
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Cleaning Operations Manager
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