Front of House Team Member

5 days ago

Cirencester, Gloucestershire, United Kingdom Loungers Full time

About Us

Loungers is a leading hospitality company that prides itself on delivering exceptional customer experiences in its unique and welcoming lounges.

Our Team

We're looking for a talented and charismatic Front of House Team Member to join our team. As a key member of our team, you'll be responsible for creating a warm and inviting atmosphere for our customers, ensuring they feel valued and cared for throughout their visit.

Your Role

As a Front of House Team Member, you'll be the face of our lounge, responsible for delivering exceptional customer service and ensuring that every customer leaves feeling satisfied and eager to return. You'll work closely with our management team and other colleagues to achieve this goal, using your natural skills and abilities to adapt to different situations and customer needs.

The Benefits

  • Tips Shared Equally - We believe in sharing our success with our team members, so you'll receive tips based on your hours worked.
  • Paid Breaks - You'll receive paid breaks to ensure you can take a moment to recharge and refocus.
  • Staff Food - Enjoy staff food on every shift, regardless of your hours worked.
  • Discounts - Enjoy 50% discount on food in all of our brands from day one.
  • Holiday Entitlement - You'll receive 28 days holiday (inclusive of Bank Holidays) pro rata.
  • Competitions and Incentives - We offer a range of competitions and incentives to reward your hard work and dedication.
  • Christmas and Boxing Day Off - Enjoy a well-deserved break over the festive period.
  • Staff Party - Join us for our annual Loungefest staff party.
  • Support and Development - We offer emotional and practical support via the Licenced Trade Charity and opportunities for personal development and career progression in a fast-growing business.
  • Pay and Benefits - Enjoy power over your pay with Wagestream and a company pension scheme.
  • Long Service Awards - Celebrate your years of service with our long service awards.

What We're Looking For

We're looking for someone with bags of energy, their own personality, and a natural talent and passion for hospitality. You'll be extremely driven and relentless at overcoming challenges or obstacles, with good communication skills and the ability to build rapport and trust. As a self-motivator, you'll work at pace with limited supervision, adhering to pressure and timescales.

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