Operations Support Assistant

6 days ago


Leeds, Leeds, United Kingdom Mitie Full time £28,000 - £32,000
Job Description

Job Title: Facilities Management Assistant

Job Summary:

We are seeking an experienced Facilities Management Assistant to support our team in delivering high-quality facilities management services to our clients. The successful candidate will be responsible for assisting in the day-to-day operations of our facilities, including managing attendance, absence, and annual leave, as well as ensuring compliance with health and safety regulations.

Key Responsibilities:

  • Assist in managing the portfolio of facilities within their area of responsibility, ensuring alignment with business unit operational processes and procedures.
  • Monitor and effectively manage attendance, absence, and annual leave, reporting to management/HR as required.
  • Assist in ensuring the teams have a clear understanding of the risk assessments process and inspection process for buildings.
  • Support the facilities manager in ensuring building compliance and employee training as required.
  • Assist in mobilizing and demobilizing services, as well as covering absence and annual leave across the portfolio.
  • Facilitate and control subcontractors as required, including escorting where applicable.
  • Collect and verify asset data as required.
  • Ensure regular safety walks are completed and use of AVA reporting software.

Requirements:

  • Experience of FM service delivery, across the entire Total Facilities Management spectrum.
  • Proficient IT skills, including MS Word, MS Excel, and MS PowerPoint.
  • Comfortable with numerical reasoning.
  • Previous experience in an FM role, including experience of working with building services and cleaning, and provision of general office services.
  • Knowledge and experience of managing Hard and Soft FM services.
  • Flexible approach to working hours and a team player.
  • Committed, organized, and highly experienced in staff management and motivation.
  • Proficient in Microsoft 360 packages.
  • SIA license.
  • Full clean driving license.

Benefits:

  • Access to high street discounts from thousands of well-known retailers, gyms, and more through our MiDeals platform.
  • Cycle-to-work scheme.
  • Life cover of up to four times your salary.
  • Enhanced pension contributions.
  • Save-as-you-earn scheme.
  • Mitie Matching Share Plan.


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