Director of Customer Retention
2 months ago
About the Role:
We are seeking a highly skilled and experienced Director of Customer Retention to join our team at DTC Jobs. As a key member of our ecommerce team, you will be responsible for developing and implementing strategies to drive online sales for our B2C nail tech brand.
Key Responsibilities:
- Develop and implement data-driven strategies to drive online sales and customer retention
- Optimize our website for conversion rate optimization (CRO) and search engine optimization (SEO) to improve customer engagement and conversion rates
- Create and manage sales funnels to maximize customer acquisition and retention, and drive revenue growth
- Oversee email marketing efforts and coordinate with other marketing initiatives to ensure a seamless customer experience
- Analyze data and metrics to track performance and identify opportunities for improvement, and make data-driven decisions to drive business growth
Requirements:
- Proven experience as an ecommerce manager, preferably in the beauty or nail tech industry, with a strong track record of driving sales growth and customer retention
- In-depth knowledge of CRO, SEO, and email marketing best practices, with a strong understanding of ecommerce platforms and technologies
- Excellent analytical and problem-solving skills, with the ability to work independently and remotely, and manage multiple priorities and deadlines
- Proficiency in English, with strong communication and collaboration abilities, and a strong customer-centric approach
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Director of Customer Retention
2 months ago
London, Greater London, United Kingdom DTC Jobs Full timeJob Title: Director of Customer RetentionWe are seeking a highly skilled Director of Customer Retention to join our team at DTC Jobs. As a key member of our ecommerce team, you will be responsible for developing and implementing strategies to drive online sales for our B2C nail tech brand.Key Responsibilities:Develop and implement strategies to drive online...
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Director of Customer Retention
2 months ago
London, Greater London, United Kingdom DTC Jobs Full timeJob Title: Director of Customer RetentionWe are seeking a highly skilled Director of Customer Retention to join our team at DTC Jobs. As a key member of our ecommerce team, you will be responsible for developing and implementing strategies to drive online sales for our B2C nail tech brand.Key Responsibilities:Develop and implement strategies to drive online...
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Director of Customer Retention
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London, Greater London, United Kingdom DTC Jobs Full timeAbout the RoleWe are seeking a highly skilled and experienced Director of Customer Retention to join our team at DTC Jobs. As a key member of our ecommerce team, you will be responsible for developing and implementing strategies to drive online sales and growth for our B2C nail tech brand.Key ResponsibilitiesDevelop and execute comprehensive ecommerce...
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Director of Customer Retention
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London, Greater London, United Kingdom DTC Jobs Full timeAbout the RoleWe are seeking a highly skilled and experienced Director of Customer Retention to join our team at DTC Jobs. As a key member of our ecommerce team, you will be responsible for developing and implementing strategies to drive online sales and growth for our B2C nail tech brand.Key ResponsibilitiesDevelop and execute comprehensive ecommerce...
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London, Greater London, United Kingdom British Heart Foundation Full timeAbout the RoleWe are seeking a highly experienced and skilled Director of Customer Marketing and Retention to lead our customer marketing strategy and execution. As a key member of our Marketing, Fundraising and Engagement directorate, you will be responsible for developing and delivering a comprehensive customer marketing plan to drive fundraising income...
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