Senior Claims Adjuster
5 days ago
We are seeking a highly skilled Senior Claims Adjuster to join our team at The Emerald Group Ltd, Search and Selection. As a Senior Claims Adjuster, you will play a critical role in the effective management of claims and the oversight of third-party administrators (TPAs) and partners.
The ideal candidate will have a strong background in claims handling, particularly in the US personal lines and commercial property classes of business. You will be responsible for supporting the Head of Property Claims in adjusting all inward claims within claims handling authority, understanding and complying with the Lloyd's Minimum Standards and Claims schemes, and liaising with Claims Agreement Parties, Brokers, and Underwriting teams.
Key Responsibilities:- Supporting the Head of Property Claims in adjusting all inward claims within claims handling authority
- Understanding and complying with the Lloyd's Minimum Standards and Claims schemes
- Liaising and meeting with Claims Agreement Parties, Brokers, and Underwriting teams
- Instructing Loss Adjusters, Lawyers, and other third-party Experts as needed
- Measuring claims process performance and claims leakage regarding indemnity spend, claims savings, adherence to policy wordings, and correct application of excesses, limits, and endorsements
- Owning key relationships with business partners
- Initiating regular claims case reviews on a statistically significant sample; sharing findings and recommendations with the respective TPA, claims, and underwriting teams for continuous service and business improvement
- Identifying, evaluating, and benchmarking external TPAs, loss adjusters, and other third-party service providers; promoting best practices and minimising claims leakage
- Providing feedback on individual complaints and trend analysis
- Monitoring developments in the insurance market or other relevant industries and identifying technologies which could substantially improve the customer claims journey
- ACII qualification or progressing towards ACII qualification
- Demonstrate willingness to continue to develop knowledge through formal and informal learning, both internally and externally to the organisation
- Proven claims handling experience in US personal lines and commercial property classes of business
- Management of TPAs and/or Coverholders with delegated authority
- Strong stakeholder Account Management experience
- Flexibility to adapt to the needs of the business and work on UK, International, and US claims as both lead and follow
We are looking for a highly skilled and experienced Senior Claims Adjuster to join our team. If you have a strong background in claims handling and are looking for a new challenge, please apply for this exciting opportunity.
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London, Greater London, United Kingdom Claims Recruitment Services Full time{"h1": "Senior Claims Adjuster Role", "p": "We are currently recruiting for a Senior Claims Adjuster on behalf of our client, a well-established and highly regarded Lloyd\u2019s syndicate. The key purpose of the role is to handle a portfolio of Financial Institutions and Directors and Officers Claims, providing expert technical support across the claims...
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