Customer Services Support Manager
3 weeks ago
Siemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring the delivery of exceptional customer service and driving business growth.
Key Responsibilities:- Coordinate activities to achieve business objectives, working closely with engineering and project management teams.
- Collaborate with Service Delivery Managers to ensure delivery of exceptional customer service.
- Monitor and report on contract performance, identifying areas for improvement and implementing solutions.
- Resolve customer issues promptly and effectively.
- Manage financial performance of contracts, controlling costs and identifying opportunities for process efficiency improvement.
- Embed effective contract service reviews to establish feedback and gather insights on future opportunities.
- Build and maintain relationships with internal departments and external suppliers.
- Strong organizational and administrative skills, with the ability to drive service performance.
- Demonstrable experience in a customer-facing role or engineering environment.
- Excellent communication skills, with customers, external partners, and internal colleagues.
- ITIL or Project Management accreditation (desirable).
- Knowledge of contract safety requirements and contract conditions.
- Ability to make informed decisions on service contract delivery.
- Understanding of critical infrastructure systems operation (Rail signalling or similar).
Our compensation package includes a competitive salary, company bonus, holiday allowance, and pension. We celebrate individuality and offer a flexible benefits scheme to suit your needs.
Siemens Mobility Limited is committed to building a diverse workforce and welcomes applications from a diverse talent pool. We promote a growth mindset and encourage agile working and innovation.
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Customer Services Support Manager
7 days ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeAt Siemens Mobility Limited, we are seeking a Customer Services Support Manager to join our team. This role is responsible for ensuring our Services are delivered in line with the service specifications and financial budgets as defined in the contract(s).The Customer Services Support Manager will work closely with our Service Delivery Managers to ensure...
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Customer Services Support Manager
4 weeks ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeJoin Our Team as a Customer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities to...
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Customer Services Support Manager
4 weeks ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeJoin Our Team as a Customer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities to...
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Customer Services Support Manager
1 month ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities in line with the Customer...
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Customer Services Support Manager
3 weeks ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities to achieve business...
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Customer Services Support Manager
3 weeks ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities to achieve business...
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Customer Services Support Manager
1 week ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeAt Siemens Mobility Limited, we are seeking a highly skilled Customer Services Support Manager to join our team. This role is responsible for ensuring our Services are delivered in line with the service specifications and financial budgets as defined in the contract(s).The Customer Services Support Manager will work closely with our Service Delivery Managers...
-
Customer Services Support Manager
1 month ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities to ensure key functions...
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Customer Services Support Manager
1 month ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities to ensure key functions...
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Customer Services Support Manager
4 weeks ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeJoin Our Team as a Customer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities in line...
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Customer Services Support Manager
4 weeks ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeJoin Our Team as a Customer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a crucial role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities in line...
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Customer Services Support Manager
2 months ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities in line with the Customer...
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Customer Services Support Manager
1 month ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities in line with the Customer...
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Customer Services Support Manager
1 month ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities in line with the Customer...
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Customer Services Support Manager
2 months ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities in line with the Customer...
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Customer Services Support Manager
1 month ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities to ensure key functions...
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Customer Services Support Manager
1 month ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities to ensure key functions...
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Customer Services Support Manager
4 weeks ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities to ensure key functions...
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Customer Services Support Manager
4 weeks ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities to ensure key functions...
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Customer Services Support Manager
2 weeks ago
Chippenham, Wiltshire, United Kingdom SIEMENS MOBILITY LIMITED Full timeCustomer Services Support ManagerSiemens Mobility Limited is seeking a highly skilled Customer Services Support Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth.Key Responsibilities:Coordinate activities to ensure key functions...
