Service Advisor

2 months ago


Chelmsford, United Kingdom Meridian Business Support Full time
Service Advisor Opportunity

Meridian Business Support is partnering with a leading 4x4 dealership to find a skilled Service Advisor in Chelmsford.

Role Overview

We are seeking an experienced Service Advisor to join our client's team. As a Service Advisor, you will be responsible for ensuring exceptional customer service, managing service bookings, and promoting sales of services and accessories.

Key Responsibilities
  • Manage service warranty bookings and input data into the system
  • Greet customers, discuss, and progress routine service and repair requirements
  • Promote the sale of services and accessories
  • Ensure maximum profit is achieved from all service works in accordance with company policy
  • Discuss and identify manufacturer's warranty, routine service, and repair requirements with customers
  • Ensure service and repair jobs are completed satisfactorily and to time specified
  • Issue repair orders to workshop technicians and record materials used and time employed
  • Accurately cost all invoices for payment
  • Ensure price lists and charge-out rates are up to date
Requirements
  • Experience in a Service Advisor role
  • Proven track record of delivering outstanding customer service
  • Knowledge of the motor industry, parts, and service
  • Excellent communication and organizational skills
  • Ability to communicate with mechanics, customers, and senior management
  • Extensive knowledge of Microsoft Office
  • Full UK driving license
What We Offer

A competitive salary of £40,000 per annum and a 47-hour working week (Monday to Friday, 7am to 5pm, with 1 in 3 Saturdays, 8am to 3pm).

For more information, please contact Kevin in the office.


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