Account Administrator

3 days ago


Cardiff, Cardiff, United Kingdom Llamau Limited Full time
About the Role

We're passionate about creating a workplace where everyone feels valued and supported. As a key member of our team, you'll play a vital role in helping us achieve our ambitious goals. This includes our commitment to inclusion and compassion, which drives every conversation and decision we make.

This role will provide administrative and candidate support for the recruitment and on-boarding process, ensuring a seamless experience for our prospective new colleagues. You'll be the first point of contact, providing a positive and clear impression of Llamau through responsive and high-quality service.

Main Responsibilities
  1. Provide administrative support for recruitment and on-boarding processes, including posting job vacancies, system support for managers, preparing offer packs, and maintaining dashboards.
  2. Support related processes such as DBS checks, right to work, and pre-joining risk assessments, ensuring compliance with legal requirements.
  3. Advise managers on recruitment processes and support them in utilizing the system.
  4. Answer general queries in the Careers inbox and escalate complex queries.
  5. Organize survey feedback for new joiners and other feedback on the process.
  6. Support recruitment events and activities.
What's in it for You?
  1. We're committed to nurturing talent, with senior leadership team members progressing from entry-level roles.
  2. You'll have access to a competitive benefits package, including a maximum holiday entitlement of 41 days (including bank holidays).
  3. Enhanced Group Pension Scheme with 10% contributions (after qualifying period).
  4. Free access to an internal wellbeing and counselling team.
  5. Opportunities to diversify your skills and experience across various services and niche roles.
  6. Access to an extensive online training platform and specific training in areas like substance misuse, housing law, and ACEs.
Location and Hours

Cardiff, Head Office

37 hours per week

Temporary, Full-Time Contract



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