Travel Money Specialist

2 months ago


Coventry, Coventry, United Kingdom Travelex Full time
Travel Money Advisor Role

Are you passionate about helping customers navigate the world of foreign exchange? Do you have a keen eye for detail and a knack for building relationships? We're looking for a skilled Travel Money Advisor to join our team at Travelex.

Key Responsibilities:
  • Nurture and form relationships with customers to understand their travel and currency needs.
  • Establish yourself as a trusted advisor, providing expert guidance on Travelex products and services.
  • Process foreign exchange transactions accurately and efficiently.
  • Deliver on key performance goals, both procedural and customer-focused.
  • Implement best practice legal and regulatory standards, adhering to Travelex compliance procedures.
Requirements:
  • Numerical proficiency, with a strong grasp of numbers and attention to detail.
  • IT proficiency, with experience using computers and in-house till systems.
  • Excellent communication and interpersonal skills, with a passion for building relationships.
  • A desire to succeed and make a positive impact on customers' experiences.
What We Offer:
  • A comprehensive benefits package, including discounted corporate rates on insurance and products.
  • Flexible working hours and shift patterns to suit a variety of lifestyles.
  • Opportunities for overtime and career progression.
  • A pension scheme with a great provider.

We're an equal opportunities employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer service and have a keen eye for detail, we'd love to hear from you.


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