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Travel Money Advisor
2 months ago
Are you passionate about helping customers navigate the world of international money? Do you have a keen eye for detail and a knack for building relationships? We're looking for a skilled Travel Money Advisor to join our team at Travelex.
About the Role:As a Travel Money Advisor, you'll be responsible for providing exceptional customer service and support to our retail customers. You'll work closely with customers to understand their travel and currency needs, and provide tailored solutions to meet their requirements.
You'll be the face of Travelex, working in a fast-paced retail environment and handling large amounts of cash and currency on a daily basis. You'll need to be numerically proficient, IT savvy, and have excellent communication skills.
Key Responsibilities:- Nurture and form relationships with customers to gain a better understanding of their travel and currency requirements
- Establish yourself as a trusted advisor, providing support and advice on Travelex products and services
- Process foreign exchange transactions accurately and efficiently
- Deliver on key performance goals, both procedural and customer-focused
- Implement best practice legal and regulatory standards, adhering to Travelex compliance procedures
We're committed to providing a comprehensive benefits package, including a competitive salary, monthly bonus, and a wide range of employee discounts. You'll also have access to flexible hours, shift patterns, and opportunities for overtime.
As a valued member of our team, you'll receive ongoing training and development opportunities to help you grow and succeed in your role.
Why Join Travelex?We're a market-leading specialist provider of foreign exchange, with a reputation for excellence and a commitment to customer satisfaction. Our mission is to simplify our customers' access to international money, however and whenever.
At Travelex, we value diversity and are an equal opportunity employer. We're passionate about creating a workplace that's inclusive, supportive, and empowering for all our employees.