HR Systems Administrator

1 month ago

London, Greater London, United Kingdom Mintel Full time
HR Systems Administrator

Mintel is seeking an experienced HR Systems Administrator to join our global human resource team. As the subject matter expert on all HR systems, you will play a key role in supporting our end-to-end HRIS business processes, with a focus on reporting and application support activities.

Key Responsibilities:
  • Collaborate with functional and technical staff to coordinate application of upgrades or fixes
  • Provide first-level support for employees and managers for system functionality enquiries
  • Work with users of HRIS systems to resolve system and interface queries
  • Administer assigned functions, such as recruitment, classification review, compensation, employment, leave and benefits administration
  • Assist in the review, testing and implementation of HRMS upgrades or patches
  • Maintenance: Assist with all maintenance tasks and processes in relation to the various Ultipro and Greenhouse modules and ensure they are running at optimum performance levels
  • New modules: Support the development, testing and implementation of new modules within the HRIS system, within scoped parameters and in line with Mintel's security profiles and GDPR legislation
  • Upgrades: Schedule and test all related upgrades and arrange periodic database maintenance and development sites
  • Troubleshooting: Act as the first point of contact for any queries in relation to the Ultipro and Greenhouse system, to log necessary calls with the system provider, and keep users up to date on queries raised
Data Integrity:
  • Change verification: Protect the integrity of the system data by ensuring only authorized changes are carried out
  • System and user audits: Conduct data audits and data cleansing exercises, user audits and security access audits
  • Help maintain data integrity in systems by running queries and analyzing data
  • Ensure accuracy and integrity of all data on the systems administering all system updates
Training:
  • User guides: Create and maintain documentation for Managers and HR processes, ensuring it is relevant, easy to follow and is kept up to date
  • Training: Take responsibility for all system training materials, ensuring all new users are given the necessary training on the system and that regular refresher training is provided to all Mintel employees; which may be manual, video or online (zoom) training
  • Develop user procedures, guidelines and documentation, and ensure proper training and documentation is available for end users
Reporting:
  • Data extraction: Produce ad hoc management information reports for managers, and the accounts and HR team to enable strategic and management decisions
  • Advice and Assistance: Provide assistance to the accounts and HR team to enable them to produce reports/audit reports as required
  • Assist in development of standard reports for ongoing stakeholder(s) needs
  • Work with HR and the business to understand core stakeholder requirements as it relates to; Building, running and analyzing reports from HR system
Requirements:
  • Relevant experience of system(s) maintenance and administration
  • Building and modifying workflows within the system(s), including testing and implementing changes
  • Extracting and creating reports from the system(s), for the purpose of statutory and management reporting
  • Acting as the first point of contact for user queries and raising issues with the system providers for action and for, training employees and other relevant stakeholders on the system(s)
  • Degree level education or equivalent experience
  • Strong problem-solving skills to solve any issues within the system
  • Ability to support/assist improvement of modules within the HRIS system
  • Ability to understand and communicate complex functional and technical solutions to end users
  • Excellent engagement and communication skills with all levels of the organisation
About Mintel:

Mintel is a world-leading market intelligence agency and technology underpins our success. We help our clients understand consumers and consumer markets and aspire to provide the market intelligence behind every great business decision. Our technology supports research, analysis, and operations work of Mintel staff and helps us deliver data, insight and opinion in a compelling way to our clients across the globe.

We offer a culture that supports true collaboration whilst embracing remote working, flexible working hours, hybrid working, approach to personal development, social events, home office allowance, generous holiday allowance, a day off to celebrate your birthday, and giving back is part of our culture with this in mind Mintel gives each employee 2 days per year to give to a worthwhile cause.

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