In-Room Dining Attendant

2 weeks ago

London, Greater London, United Kingdom Sea Containers London Full time

Sea Containers London is a vibrant lifestyle hotel situated on London's dynamic South Bank, renowned for its award-winning dining and captivating atmosphere. We offer an exceptional guest experience where modern luxury meets industrial chic.

As an integral part of our team, you will contribute to delivering a seamless and delightful in-room dining experience for our valued guests. Your responsibilities will encompass ensuring accurate and timely delivery of food and beverages to guest rooms, upholding the highest standards of service presentation, and fostering a welcoming and attentive environment.

Key Responsibilities:

  • Deliver food and beverages promptly and accurately to guest rooms, verifying order completeness and adhering to hotel presentation guidelines.
  • Provide a warm and professional welcome to guests, ensuring they feel valued and well-cared for throughout their dining experience.
  • Offer insightful recommendations and address any inquiries guests may have regarding the menu or service.
  • Set up and clear in-room dining tables with meticulous attention to detail, creating an inviting and aesthetically pleasing ambiance.
  • Handle guest requests and special requirements with care and responsiveness, exceeding expectations whenever possible.
  • Collaborate effectively with the kitchen and other departments to ensure smooth and efficient service operations.
  • Maintain a clean and organized work environment within room service areas, including pantries and storage spaces.
  • Assist with inventory management and stock control for room service items, ensuring adequate supplies are readily available.
  • Process guest payments accurately and efficiently, generating clear and concise billing statements for all room service orders.
  • Adhere to the highest standards of personal appearance, grooming, and hygiene, reflecting the professionalism of Sea Containers London.
  • Support the overall room service operations by assisting with other duties as assigned.

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