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Dining Room Attendant
2 months ago
Job Type: Full-time
Employment Type: Permanent
Salary: £13.15 hourly plus Tronc
Job Description:
Key Responsibilities:- Provide exceptional customer service while carrying out all duties related to the job.
- Successfully participate in the delivery of all food and beverage services to ensure a seamless experience for guests.
- Set up tables and required equipment to ensure a clean and welcoming environment.
- Take orders and process payment efficiently and accurately.
- Abide by company policies and departmental procedures/trainings to maintain a high level of service quality.
- Solve customer service-related problems in a professional and courteous manner.
- Liaise with key personnel in all necessary areas (kitchen, floor, reception, etc.) to ensure the provision of food and service is consistent and in line with menu/standards set by the managers.
- Deal effectively and courteously with customer requests and refer them to the line manager if necessary.
- Ensure compliance with all legislative and Government guidelines including The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility.
- Excellent communication skills to effectively interact with guests and colleagues.
- Hands-on and proactive approach to ensure a high level of service quality.
- Able to work autonomously and as part of a team to achieve common goals.
- Passion for food and beverage to provide a unique and memorable experience for guests.
- Excellent time management skills to prioritize tasks and meet deadlines.
- Strong organisational skills to maintain a clean and welcoming environment.