Community and Advocacy Manager

5 days ago

London, Greater London, United Kingdom Figma Full time
Join Figma's Community and Advocacy Team

Figma is a leading design and development platform that empowers teams to create better products. We're seeking a seasoned professional to lead our EMEA Advocate Team and drive community engagement, sales enablement, and content efforts in the region.

Key Responsibilities:
  • Lead and manage a team of world-class Design and Developer Advocates to scale community engagement, sales enablement, and content efforts in EMEA.
  • Set the vision for our EMEA community strategy, targeting designers and developers, and formalize our playbook for scaling community in EMEA as a key part of our bottoms-up go-to-market motion to support business growth.
  • Partner with Sales to optimize our Advocacy engagement playbook, devise new ways to scale, and manage all related metrics.
  • Advocate for users with the product team to continuously improve internal processes and help designer/developer advocates bring together, synthesize, and share feedback to the product teams in a repeatable way.
  • Motivate and empower the Community by maintaining and building relationships with users and identifying ways to improve internal processes to track and measure community engagement.
  • Enable Figma users at scale by prioritizing, assigning, and working with the team to deliver the highest value 1:many content in partnership with regional marketing teams to support our customers and community.
Requirements:
  • 8-10 years of relevant work experience in community/advocacy/evangelism/product development.
  • 5+ years leading a team.
  • Strategic thought leader with entrepreneurial mindset and ability to influence and get stakeholders on board/inspire teams and other leaders at the highest levels of the org.
  • Strong XFN incl. leadership collaboration, communication, and presentation skills.
  • Experience working with product designers and/or developer audiences and knowledge of product development workflows.
  • Experience working in high-growth SaaS companies.
  • Figma expertise (real-world experience using it within a team is a plus).
  • Comfort-level with up to 25% of travel.
What We Offer:

Figma is an equal employment opportunity employer and celebrates diversity and inclusion. We offer a competitive salary, comprehensive benefits, and a dynamic work environment. If you're passionate about community and advocacy, and have a proven track record of success, we encourage you to apply.

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