Gateline Assistant

1 month ago


Swindon, Swindon, United Kingdom FirstGroup Full time
About the Role

We are seeking a skilled and friendly Gateline Assistant to join our team at FirstGroup. As a key member of our station staff, you will be responsible for providing exceptional customer service at ticket barriers, operating and managing automatic ticket gates, and checking and issuing tickets.

Key Responsibilities
  • Provide exceptional customer service at ticket barriers, ensuring a positive experience for every customer.
  • Operate and manage automatic ticket gates, ensuring smooth fare collection.
  • Check and issue tickets, helping customers without valid fares.
  • Maintain a clean, safe, and organized gateline area.
  • Sell tickets using a mobile machine when needed.
Working Pattern

You must be flexible to work shifts, including weekends and bank holidays.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and inclusive work environment.
  • A range of employee benefits, including health and wellbeing initiatives, lifestyle discounts, and financial rewards.
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.


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