Customer Service Centre Supervisor

4 weeks ago


Rochester, Medway, United Kingdom Cubitt & West Full time

Position Overview: As a Customer Service Centre Supervisor, you will play a pivotal role in our operations, ensuring that our team delivers exceptional service to our clients.

Salary Package: Competitive base salary with performance-related bonuses.

Work Schedule: Full-time, with a structured working week.

Employee Benefits: Comprehensive benefits package including generous paid time off, retirement plan, life insurance, wellness programs, and opportunities for professional development.

About Cubitt & West: We are a leading independent estate agency with a strong presence in the Southeast. Our Customer Service Centre is integral to our success, comprising a dedicated team that handles client inquiries and drives business growth through various services.

Key Responsibilities:

  • Manage incoming client calls and provide assistance with their property requirements.
  • Identify additional opportunities for clients, including property sales, mortgage referrals, and connections to our lettings and financial services teams.
  • Achieve performance targets aligned with our business objectives.
  • Collaborate with estate agency teams to facilitate clients' property transactions.

Candidate Profile:

  • A genuine passion for assisting others, whether clients or colleagues, and a desire to contribute to their success.
  • Strong work ethic, professionalism, and the ability to inspire and motivate your team.
  • Confidence and resilience, with a knack for fostering a positive and competitive team environment.
  • Outstanding customer service skills, with an excellent telephone demeanor and rapport-building abilities.
  • Experience in the estate agency sector, with a background in team management and motivation.

This role offers a unique opportunity to make a significant impact within a company that values its clients and employees alike.



  • Rochester, Medway, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full time

    Estate Agent Assistant Call Centre Manager Role OverviewA leading estate agency not only responds to customer inquiries, but also helps generate property valuations and other business opportunities such as financial services, conveyancing, and lettings. You will be supporting a very experienced Call Centre Manager who has been with the operation for an...


  • Rochester, Medway, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Customer Service Administrator RoleWe are seeking a highly skilled Customer Service Administrator to join our team at Pearson Whiffin Recruitment Ltd. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Act as the first point of contact for all incoming...


  • Rochester, Medway, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Customer Service Administrator RoleWe are seeking a highly skilled Customer Service Administrator to join our team at Pearson Whiffin Recruitment Ltd. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Act as the first point of contact for all incoming...


  • Rochester, Medway, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job Summary:We are seeking a highly skilled Customer Service Administrator to join our team at Pearson Whiffin Recruitment Ltd. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and candidates.Key Responsibilities:Act as the primary point of contact for all customer inquiries, providing...


  • Rochester, Medway, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job Summary:We are seeking a highly skilled Customer Service Administrator to join our team at Pearson Whiffin Recruitment Ltd. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and candidates.Key Responsibilities:Act as the primary point of contact for all customer inquiries, providing...


  • Rochester, Medway, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Customer Service Administrator Salary up to £23k DOE Full time, Shift rotations Mid Kent My client a well-established business operating within property services is seeking a Customer Service Administrator. You will be dealing with a high volume of calls each day as well as assisting customers by email. If this sounds like something you could be...


  • Rochester, Medway, United Kingdom Veetee Full time

    Lead Logistics and Customer Service CoordinatorThe position of Lead Logistics and Customer Service Coordinator involves the management of order fulfillment and the facilitation of effective communication both internally and externally.Key Responsibilities:Oversee customer order management, including addressing inquiries and resolving inventory challenges.Act...


  • Rochester, Medway, United Kingdom Cubitt & West Full time

    About the Role:We are seeking a highly motivated and experienced Call Centre Team Lead to join our team at Cubitt & West. As a key member of our sales and customer service team, you will be responsible for leading a team of customer service representatives and driving business growth through exceptional customer service and sales performance.Key...


  • Rochester, Medway, United Kingdom Cubitt & West Full time

    About the Role:We are seeking a highly motivated and experienced Call Centre Team Lead to join our team at Cubitt & West. As a key member of our sales and customer service team, you will be responsible for leading a team of customer service representatives and driving business growth through exceptional customer service and sales performance.Key...

  • Team Supervisor

    6 days ago


    Rochester, Medway, United Kingdom Voyage Care Full time £13

    Job Title: Team SupervisorJob Summary:Voyage Care is seeking a highly skilled and dedicated Team Supervisor to join our management team. As a Team Supervisor, you will play a vital role in leading our residential service and Acquired Brain Injury (ABI) service in Rochester.Key Responsibilities:Supervise and manage a team of care staff to ensure the highest...

  • Team Supervisor

    6 days ago


    Rochester, Medway, United Kingdom Voyage Care Full time £13

    Job Title: Team SupervisorJob Summary:Voyage Care is seeking a highly skilled and dedicated Team Supervisor to join our management team. As a Team Supervisor, you will play a vital role in leading our residential service and Acquired Brain Injury (ABI) service in Rochester.Key Responsibilities:Supervise and manage a team of care staff to ensure the highest...


  • Rochester, Medway, United Kingdom Kings Permanent Recruitment for Estate Agents & Financial Services Professionals Full time

    About the RoleWe are seeking a highly motivated and experienced Estate Agent Call Centre Team Lead to join our team at Kings Permanent Recruitment for Estate Agents & Financial Services Professionals. As a key member of our team, you will be responsible for supporting the Call Centre Manager in achieving business objectives and providing exceptional customer...


  • Rochester, Medway, United Kingdom Adecco Full time

    Job Summary:Adecco is seeking a highly skilled Customer Service Administrator to join our team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service, processing sales orders, and managing customer complaints.Key Responsibilities:Provide timely and effective customer service via phone, email, and online...


  • Rochester, Medway, United Kingdom Giant Eagle Full time

    Provide Exceptional Customer Support at Giant EagleWe are seeking a dedicated and friendly Customer Service Representative to join our team. In this role, you will be the first point of contact for our valued customers, assisting them with a wide range of inquiries and needs.Deliver Outstanding Customer Experiences: Resolve customer questions and concerns...


  • Rochester, Medway, United Kingdom Adecco Full time

    Job Summary: Adecco is seeking a highly skilled Customer Service Administrator to join our team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service, processing sales orders, and managing administrative tasks. Key Responsibilities: Respond to customer inquiries and resolve issues in a timely and...


  • Rochester, Medway, United Kingdom Adecco Full time

    Job Summary: Adecco is seeking a highly skilled Customer Service Administrator to join our team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service, processing sales orders, and managing administrative tasks. Key Responsibilities: Respond to customer inquiries and resolve issues in a timely and...


  • Rochester, Medway, United Kingdom Adecco Full time

    Job Summary: Adecco is seeking a highly skilled Customer Service Administrator to join our team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service, processing sales orders, and managing administrative tasks. Key Responsibilities: Customer Service: Respond to customer inquiries, resolve issues, and...


  • Rochester, Medway, United Kingdom Adecco Full time

    Job Summary: Adecco is seeking a highly skilled Customer Service Administrator to join our team. As a Customer Service Administrator, you will be responsible for providing exceptional customer service, processing sales orders, and managing administrative tasks. Key Responsibilities: Customer Service: Respond to customer inquiries, resolve issues, and...


  • Rochester, Medway, United Kingdom Government Facility Services Ltd Full time

    Position Title: Electrical Operations SupervisorWorkplace: Government Facility Services LtdCompensation: £39,921.92We are seeking a skilled Electrical Operations Supervisor to become a vital part of our team at Government Facility Services Ltd. This role is situated within a secure facility, where our mission is to foster a safe and supportive atmosphere...


  • Rochester, Medway, United Kingdom Government Facility Services Ltd Full time

    Position Overview: Electrical Operations SupervisorWork Environment: Government Facility Services LtdCompensation: £39,921.92We are seeking a skilled Electrical Operations Supervisor to become a vital part of our team at Government Facility Services Ltd. This role is essential in maintaining a secure and supportive atmosphere within our facilities.Our...