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HR Operations Manager
2 months ago
Job Opportunity: Alexander Lloyd is delighted to be partnering with a well-known organisation on the recruitment of an HR Shared Services Manager.
This is a great opportunity for someone with experience leading HR operations to join a great HR team and make a real impact on the employee experience. We are looking for a forward-thinking, proactive, and agile HR Shared Services Manager to join and lead a small team, ensuring effective customer service and administrative support to HR colleagues and internal stakeholders to enable business improvements and facilitate the provision of quality metrics.
Key Responsibilities:
- Leading coaching, overseeing, and developing the HRSS team responsible for end-to-end employee lifecycle activities from onboarding to offboarding.
- As this is a newly created role, you'll be responsible for taking a holistic view of the team, workflows, and processes to ensure employee records are well maintained and controls checks and measures are in place to ensure data integrity.
- Act as a Superuser for HR information Systems, overseeing maintenance, and looking for opportunities to develop the functionality.
- Preparation of key people reports and analytics, including absence management, for period reporting to the board and other reports such as the Gender Pay Gap.
Requirements:
- People management skills, supporting a team dealing with a complex workload.
- Strong understanding of HR processes, systems, self-service automation, and shared services.
- Strong analytical skills with the ability to produce reports and comfortable interrogating data.
Benefits:
- PMI/Dental cover
- Pension contribution up to 10%
About Alexander Lloyd:
Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition, and Reward opportunities across Surrey, Sussex, Kent, and London.
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