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Insurance Claims Handler
2 months ago
About the Role
Massenhove Recruitment is seeking a skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for delivering a first-class claims handling, resolution, and management service for a market-leading professional indemnity insurer.
Key Responsibilities
- Investigate the nature of professional liability claims, determine insurance policy coverage, and set strategy for resolution and insurer's reserves based on the most likely outcome.
- Liaise closely with insureds and their insurance brokers in accordance with our insurer client's brand values to forge strong commercial relationships.
- Work closely with lawyers in our Financial & Professional Risks team and escalate matters as appropriate with our insurer client.
- Keep the insured and broker informed both verbally and in writing of the status of the claim in accordance with client service level agreements.
- Carry out claims management proactively and efficiently.
Requirements
- Previous experience of dealing with claims in an FCA regulated environment would be an advantage but is not essential.
- Experienced in dealing with claims handling (pre-litigation) aspects of a file.
- Previous experience of defending insurance claims.
- Professional indemnity experience, especially handling solicitors claims.
- Strong legal and analytical skills to assess the merits of any claim and understand the liabilities of insured clients.
