Supervisor - Customer Service Expert

2 weeks ago


Ambleside, Cumbria, United Kingdom Pavers Shoes Full time
Customer Service and Sales Supervisor Opportunity

We are seeking a highly motivated and customer-focused individual to join our Pavers team as a Customer Service and Sales Supervisor in our Ambleside store. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales, and leading a team of sales associates to achieve sales targets.

About the Role
  • Provide exceptional customer service, ensuring that customers have a positive experience in-store.
  • Lead and motivate a team of sales associates to achieve sales targets and provide coaching and development opportunities.
  • Work closely with the store management team to achieve business objectives and implement sales strategies.
  • Manage and maintain a high level of product knowledge, ensuring that customers are informed and advised on our products.
  • Contribute to the development and implementation of sales and marketing initiatives to drive sales and customer engagement.
Requirements
  • Previous experience in a customer-facing role, preferably in retail or sales.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven leadership and team management skills, with the ability to motivate and develop a team.
  • Strong product knowledge and understanding of sales and marketing principles.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and dynamic work environment.
  • Discounts on Pavers products and services.


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