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Customer Service Representative
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Burton upon Trent, Staffordshire, United Kingdom Ernest Gordon Recruitment Limited Full timeCustomer Service Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Ernest Gordon Recruitment Limited. As a Customer Service Representative, you will be responsible for handling inbound customer calls, providing exceptional service, and resolving queries in a timely and professional manner.Key Responsibilities:Handle...
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Customer Service Representative
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Burton upon Trent, Staffordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Requirements:High school diploma or equivalent.Experience in customer service or retail is...
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Customer Service Representative
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Burton upon Trent, Staffordshire, United Kingdom Wincanton Full timeWith continued success and business growth, Wincanton is seeking a skilled Customer Service Representative to join our team at Branston.Key Responsibilities:Work collaboratively with colleagues to provide exceptional customer service and support.Ensure timely and effective resolution of customer inquiries and issues.Manage customer interactions through to...
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Customer Service Representative
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Burton upon Trent, Staffordshire, United Kingdom Wincanton Full timeWith continued success and business growth, Wincanton is seeking a skilled Customer Service Representative to join our team at Branston.Key Responsibilities:Work collaboratively with colleagues to provide exceptional customer service and support.Ensure timely and effective resolution of customer inquiries and issues.Manage customer interactions through to...
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Customer Service Representative
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Burton upon Trent, Staffordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in Burton upon Trent. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all...
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Customer Service Representative
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Burton upon Trent, Staffordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve customer queries in a timely manner. Key responsibilities include handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Requirements:Previous experience in a customer service role is...
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Customer Service Representative
2 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Wincanton Full timeWith continued success and business growth, Wincanton is seeking a Customer Service Representative to join our team at Branston.Key Responsibilities:Work as part of a team to provide customers with a high level of service delivery.Ensure all incoming calls are answered in line with SLA criteria and are dealt with appropriately and promptly.Manage customer...
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Customer Service Representative
1 month ago
Burton upon Trent, Staffordshire, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.Key ResponsibilitiesProvide exceptional customer service, responding to customer queries and resolving...
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Customer Service Representative
1 month ago
Burton upon Trent, Staffordshire, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will play a vital role in delivering excellent customer service and ensuring the efficient running of our stores.Key ResponsibilitiesProvide exceptional customer service, responding to customer queries and resolving...
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Customer Service Representative
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Burton upon Trent, Staffordshire, United Kingdom Asda Stores Ltd Full timeAbout the RoleWe're looking for a Customer Service Representative to join our team at Asda Stores Ltd. As a Service Colleague, you'll work across various departments to ensure the efficient running of our stores.Your ResponsibilitiesProvide excellent customer service, welcoming stores, and 'extra special' products.Work across multiple departments, serving...
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Customer Service Representative
2 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Wincanton Full timeWith continued success and business growth, Wincanton is seeking a skilled Customer Service Representative to join our team at Branston.Key Responsibilities:Work collaboratively with colleagues to provide exceptional customer service and support.Ensure timely and effective resolution of customer inquiries and issues.Manage and maintain accurate records and...
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Customer Service Representative
5 days ago
Burton upon Trent, Staffordshire, United Kingdom Ernest Gordon Recruitment Limited Full timeKey Responsibilities:As a Customer Service Representative, you will be responsible for handling inbound and outbound customer calls, providing exceptional service, resolving queries, and ensuring customer satisfaction.You'll work closely with your team to address customer concerns promptly and effectively.Key Skills:Excellent communication and interpersonal...
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Customer Service Representative
1 week ago
Burton upon Trent, Staffordshire, United Kingdom Wincanton Full timeWith continued success and business growth, Wincanton has an exciting opportunity for a Customer Service Representative to contribute to our team at Branston.Key Responsibilities:Work collaboratively with colleagues to provide exceptional customer service and achieve high levels of service delivery.Ensure all incoming calls are answered promptly and dealt...
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Customer Service Representative
1 week ago
Burton upon Trent, Staffordshire, United Kingdom Wincanton Full timeWith continued success and business growth, Wincanton has the opportunity for a Customer Service Representative to contribute to our team.Key Responsibilities:Work as part of a team to provide customers with a high level of service delivery.Ensure all incoming calls are answered in line with SLA criteria and are dealt with appropriately and promptly.Manage...
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Customer Service Representative
2 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Wincanton Full timeWith continued success and business growth, Wincanton has an exciting opportunity for a Customer Service Representative to contribute to our team at Branston.Key Responsibilities:Work collaboratively with colleagues to provide exceptional customer service delivery.Ensure all incoming calls are answered promptly and dealt with according to SLA criteria.Manage...
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Retail Customer Service Representative
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Burton upon Trent, Staffordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000As a Retail Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Burton upon Trent, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash...
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Customer Service Representative
1 month ago
Burton upon Trent, Staffordshire, United Kingdom Marshalls Full timeCustomer Service AdvisorAt Marshalls, we're committed to delivering exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in our dynamic Customer Services team, working closely with our sales team to provide top-notch support to our customers.Key Responsibilities:Handle customer inquiries and resolve issues...
Customer Service Representative
2 months ago
We are seeking an experienced Customer Service Advisor to join our team at Pertemps Tamworth on a temporary ongoing basis.
As a Customer Service Advisor, you will be working in conjunction with other sites across the UK to ensure that all customer expectations are met and exceeded.
Key Responsibilities:- Accurate Payment Processing: Ensure that all hauliers are accurately paid on time, either through purchase orders or CFX debrief.
- Customer Liaison: Liaise with both external and internal customers as and when required.
- Query Resolution: Ensure that all telephone and email queries are answered promptly and resolved.
- Delivery Booking: Book in deliveries with the customer.
- Delivery Chase: Chase outstanding deliveries and reasons for their delays, which includes updating service reports.
- Custom Paperwork: Ensure relevant custom paperwork has been completed for deliveries.
- Health and Safety: Adhere to all health & safety aspects as required.
- Previous Planning Experience: Previous planning experience is desirable, but not essential.
- Excellent Communication Skills: Excellent communication and organisational skills.
- Problem-Solving Ability: Ability to show initiative and be pro-active in resolving problems encountered.
- Interpersonal Skills: Excellent interpersonal, motivation and planning skills.
- Analytical Skills: Good analytical and numerical skills.
