Service Desk Engineer

4 weeks ago


Dundee, Dundee City, United Kingdom In Technology Group Limited Full time
Job Title: 2nd Line Service Desk Engineer

Our client, In Technology Group Limited, is seeking an experienced 2nd Line Service Desk Engineer to join their team in Dundee. As a 2nd Line Service Desk Engineer, you will be responsible for providing technical support to clients on-site and remotely, collaborating with the escalation team to resolve complex issues, and maintaining and supporting client infrastructure.

Key Responsibilities:
  • Providing technical support to clients on-site and remotely
  • Collaborating with the escalation team to resolve complex issues
  • Maintaining and supporting client infrastructure
  • Supporting clients with technical issues and project work
Technical Requirements:
  • Windows Server
  • Office 365
  • Azure
  • Virtual Servers - VMWare/Hyper-V
  • Hardware
  • Networking
Benefits:
  • On-site parking
  • Pension
  • Life insurance
  • Wellness programs
  • Training (including qualifications)

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