Hotel Concierge Luggage Porter
7 days ago
Fixed Term Contract - Concierge Luggage Porter
About the Role
We are seeking a highly skilled and experienced Concierge and Luggage Porter to join our Front Office team at the Danubius Hotel Regents Park. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities
- Run an efficient Concierge and Car Park area, managing guest requests and ensuring a pleasant experience for our guests.
- Manage the smooth operation of the Front Office, including handling guest inquiries and resolving any issues that may arise.
- Provide exceptional customer service, responding to guest requests and ensuring their needs are met.
- Work collaboratively with the hotel team to ensure seamless communication and a high level of service.
Candidate Requirements
- Night and Day Shifts flexibility required (this role covers both day shifts and night shifts on a rota basis)
- Full valid clean UK Driving License (must be able to drive both manual and automatic vehicles)
- Previous customer-facing experience in a similar environment
- Smart, professional appearance
About the Danubius Hotel Regents Park
We are a 370-bedroom hotel located in central London, offering a unique and welcoming environment for business and leisure travelers alike. Our hotel is situated near iconic London landmarks, including Lords Cricket Ground, Regents Park, and London Zoo.
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