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Bowling Equipment Technician

4 weeks ago

Addlestone, Surrey, United Kingdom Tenpin Ltd Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Pin Technician and Customer Service Assistant. As a key member of our centre team, you will be responsible for delivering an exceptional customer experience while ensuring the smooth operation of our bowling equipment and facilities.

Key Responsibilities
  • Provide outstanding customer service, responding to customer queries and concerns in a professional and friendly manner.
  • Maintain the bowling equipment and lanes to a high standard, performing regular checks and carrying out repairs as needed.
  • Work efficiently and effectively as part of a team, supporting colleagues and contributing to a positive and friendly work environment.
  • Be flexible and adaptable, working varied shifts including evenings and weekends as required.
  • Develop a strong understanding of our bowling equipment and facilities, with a focus on continuous improvement and innovation.
What We Offer
  • A competitive salary and benefits package, including Tenpin Treats and free bowling for family and friends.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment, with a focus on teamwork and customer satisfaction.
  • Enhanced maternity, paternity, and adoption leave, as well as a Medicash Health Care Cash Back Scheme.
  • Employee Assistance Programme and free counselling services.
  • Long Service Awards and a Recommend a Friend Scheme.
Requirements
  • Full of determination, enthusiasm, and able to work in a fast-paced environment.
  • A nothing is too much trouble attitude, with a focus on delivering exceptional customer service.
  • Able to provide high levels of customer service and have strong communication skills.
  • Fully flexible around working pattern, with a willingness to work evenings and weekends as required.
  • Be approachable and helpful, with a strong team player mentality.
  • Be organised and able to multi-task, with a focus on continuous improvement and innovation.

Please note: This vacancy involves working with heavy machinery. Due to Health & Safety regulations, you must be 18 or over to apply.