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CRM Executive

2 months ago

London, Greater London, United Kingdom GIMO Global Interactive Marketing Online Ltd Full time
About GIMO

GIMO Global Interactive Marketing Online Ltd is a leading provider of online marketing solutions, specializing in the iGaming, Sports Betting, Poker, and Casino industries. Our company has been recognized for its excellence in employee experience, having won a silver award at the UK Employee Experience Awards in London.

We have a diverse team of professionals working together to deliver innovative marketing solutions to our clients. Our team members specialize in various areas, including marketing, affiliation marketing, development, web design, content, analysis, software development, and customer service.

About the Role

We are seeking a strategic thinker to join our team as a CRM Executive for our casino product in the UK and IE markets. The ideal candidate will have a passion for customer lifecycle management and a proven track record of developing and executing effective CRM strategies.

Key Responsibilities
  • Create and execute CRM strategies to drive conversion, retention, and reactivation for our casino product.
  • Develop and implement targeted CRM campaigns to optimize user experience and increase ROI.
  • Work closely with cross-functional teams to ensure alignment and effective execution of CRM strategies.
  • Monitor and analyze customer data to identify trends and areas for improvement.
  • Collaborate with the development team to implement new tools and technologies to optimize CRM campaigns.
  • Provide analysis and insights on the competition to inform CRM strategies.
Requirements
  • Experience in e-gambling or a related field is highly valued.
  • Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to adapt to a multicultural work environment and company culture.
What We Offer
  • Hybrid working arrangement, with 3 days in the office and 2 days remote.
  • Opportunity to work from abroad up to 4 weeks per year.
  • Discretionary bonus and pension scheme.
  • Private health insurance and employee wellbeing programs.
  • Learning and development opportunities, including training and professional certifications.