Customer Service Representative

3 days ago

Fareham, Hampshire, United Kingdom The Club Company Full time
About The Club Company

We are a premier collection of country clubs, dedicated to providing exceptional experiences for our members and guests. Our mission is to be the best in the UK, and we understand that our people are the key to achieving this goal.

Our clubs are set in beautiful locations, offering a unique blend of sporting, leisure, and wellbeing facilities. We strive to create a warm and welcoming atmosphere, making our clubs an exceptional place to work and enjoy.

Our CARE Values

We live by our CARE values - Caring, Ambitious, Respectful, and Energised. These values guide and inspire our team every day, ensuring that our clubs are places that people love to visit.

We place our customers at the heart of everything we do, and we're looking for a talented individual who shares our passion for delivering exceptional service.

The Role

We're seeking a hardworking and enthusiastic Receptionist to join our team at Cams Hall Estate. As a key member of our front desk team, you'll be responsible for delivering exceptional service to our members and guests.

You'll need to have good attention to detail, excellent communication skills, and a professional demeanor. You'll also be expected to work shifts, including weekends and holidays.

What We Offer

We're proud to offer a range of benefits that make us a great place to work. These include:

  • Cycle to work scheme
  • Discounted beauty products and retail goods
  • Competition play for team members with a golf handicap
  • Discounted membership rates for friends and family
  • Learning and development programs
  • Bonus holiday days for long service
  • Wedding day off
  • Birthday day off
  • Employee assistance program
  • Complimentary use of health club, group exercise classes, and golf facilities
  • Free health club membership for household members
  • Uniform provided
  • 70% off food and drinks on duty
  • 25% off food and drinks at other times
  • 25% off spa treatments if booked and taken on the day
  • Generous hotel offers and discounts
  • Free parking
  • Smile seeker recognition and reward scheme
  • Wagestream - a money management app

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