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Customer Service Representative

2 months ago


Fareham, Hampshire, United Kingdom Suez Full time
{"title": "Customer Service Advisor", "description": "About the Role

We are seeking a skilled Customer Service Advisor to join our Regional Customer Hub team. As a key member of our team, you will be responsible for providing exceptional customer service to our current client base, as well as onboarding new customers.

As the first point of contact for our customers, you will handle general requests, resolve queries, and conduct account reviews to ensure customer satisfaction and loyalty.

We are looking for a professional, confident, and efficient individual with excellent communication skills and a passion for putting our customers first.

Key Responsibilities
  • Provide exceptional customer service to our current client base and onboard new customers
  • Handle general requests, resolve queries, and conduct account reviews
  • Work collaboratively with the team to achieve customer satisfaction and loyalty
Requirements
  • Previous administration experience with a focus on customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
About SUEZ

SUEZ is a leading provider of water and waste management services. We are committed to delivering innovative and environmentally responsible solutions that preserve and restore our planet's natural capital for future generations.

We offer a range of benefits and rewards to our employees, including development opportunities, competitive salaries, and a supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates.

", "lang_code": "en-US"}