Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers.
Key Responsibilities
- Provide excellent customer service and support to customers
- Assist customers with their queries and resolve any issues in a timely and professional manner
- Work collaboratively with the sales team to achieve sales targets and provide a seamless customer experience
- Participate in ongoing training and development to improve product knowledge and customer service skills
What We Offer
- A competitive hourly rate of £12
- A brand new smartphone on an Unlimited data plan
- An on-target bonus of 25%, paid out monthly based on store performance
- Individual bonus accelerators for high performers
- Great discounts with our Perks at Work scheme
- Great training courses and career development opportunities
Requirements
- Experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
Why Join Us?
At Three, we value our employees and offer a range of benefits and opportunities for career development. We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status, or civil status and want our teams to reflect this.
We are a Disability Confident Committed Employer and welcome applications from candidates with disabilities. If you require any reasonable adjustments during the interview process, please let us know when you apply.
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