Personal Injury Case Manager

3 weeks ago


Liverpool, Liverpool, United Kingdom Carpenters Group Full time

Carpenters Group is seeking a dedicated and experienced File Handler to join our growing team. This role offers the opportunity to manage a diverse caseload of lower value personal injury claims, primarily focusing on minor head injury cases.

As a File Handler, you will be responsible for guiding cases through the Intermediate Track Team, handling Road Traffic Accident (RTA), Employer Liability/Occupiers Liability/Public Liability (EL/OL/PL) claims, and cultivating strong relationships with our valued clients.

We are committed to fostering a diverse and inclusive work environment that values your contributions. We offer a comprehensive benefits package including holiday allowance, flexible working arrangements, volunteering opportunities, and ongoing professional development.

Responsibilities:
  • Effectively manage a caseload of personal injury claims within the Intermediate Track Team.
  • Handle RTA, EL/OL/PL claims with professionalism and attention to detail.
  • Maintain clear and consistent communication with clients throughout the claims process.
  • Demonstrate a thorough understanding of relevant legislation and legal procedures.
  • Utilize strong IT skills to manage case files and documentation efficiently.
Requirements:
  • Substantial experience in the field of Personal Injury law.
  • Proven track record of positive client feedback and satisfaction.
  • In-depth knowledge of relevant legislation and legal precedents.
  • Excellent communication, interpersonal, and organizational skills.
  • Proficiency in using IT systems and software applications.


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