Senior Artist
3 days ago
As a key member of our counter management team, you will play a vital role in delivering a successful business through the motivation and engagement of your team members.
We are part of the Shiseido Group, and in joining NARS, you will not only receive innovative and artistry-led training, a generous discount on our award-winning products, and the chance to be part of a fast-growing brand, but also join an incredible group network of brands where developing our people is at the heart of our business.
Key Responsibilities:- Identify external partnerships opportunities to reach a new customer base outside of store.
- Build the counter event strategy and activity plans focused around new product launches, core focus areas, and implement in collaboration with the Business Manager.
- Build solid relationships with relevant stakeholders, department store managers, and staff as well as external businesses for events and collaborations.
- Be the NARS brand ambassador through image, artistry, passion, and performance.
- Role model NARS image and performance guidelines with a focus on the NARS experience when serving customers.
- Manage virtual tools and services available to the customer, including consultations, online masterclasses, and social media communication.
- Bring NARS artistry to life through on-counter activity days, briefings, and reinforce brand authority to customers.
- Coach Artists in the art of customer behaviors and consumer trends.
- Represent the counter and have a proactive presence on NARS Facebook group and the NARS Digital Studio Insta page & App.
- Lead team meetings and conduct artistry/service-driven workshops based on store-specific training needs.
- Develop the in-store Artists on their artistry, product knowledge, and application techniques that will directly support their own service and productivity.
- Conduct shop floor coaching/co-serving to develop the skill set of our artistry team.
- Support management team in identifying service and artistry development opportunities and work alongside Regional Trainer where appropriate.
- Attend Senior Flagship advanced artistry training sessions.
- Support National Lead Artist and Events Manager in NARS in Artistry development and brand building projects when required.
- Carry out trade tests for potential new employees or promotions.
- Goal-oriented with a strong commercial mindset.
- Understanding of coaching and people development.
- Flexible working days, including weekends and evenings.
- Flexibility is required should the situation arise where you will need to support in a leadership capacity on the shop floor.
We offer a competitive package, including:
- 30 days holiday, including bank holidays, increasing with service.
- Contributory pension scheme – 5% employer contribution.
- Enhanced parental allowance.
- Life Assurance up to x2 your salary.
- Annual performance and development reviews so you know your career is going in the right direction.
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