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Senior Artist

2 months ago

London, Greater London, United Kingdom Shiseido Company, Limited Full time
Job Title: Resident Senior Artist

At Shiseido Company, Limited, we are seeking a highly skilled and experienced Resident Senior Artist to join our team. As a key member of our counter management team, you will play a vital role in delivering a successful business through the motivation and engagement of your team members.

Key Responsibilities:
  • Identify external partnerships opportunities to reach a new customer base outside of store.
  • Develop and implement counter event strategies and activity plans focused around new product launches, core focus areas, and collaborate with the Business Manager.
  • Build solid relationships with relevant stakeholders, department store managers, and staff, as well as external businesses for events and collaborations.
Requirements:
  • Be the NARS brand ambassador through image, artistry, passion, and performance.
  • Role model NARS image and performance guidelines with a focus on the NARS experience when serving customers.
  • Manage virtual tools and services available to the customer, including consultations, online masterclasses, and social media communication.
  • Bring NARS artistry to life through on-counter activity days, briefings, and reinforce brand authority to customers.
  • Coach Artists in the art of customer behaviors and consumer trends.
  • Represent the counter and have a proactive presence on NARS Facebook group and the NARS Digital Studio Insta page & App.
ARTISTRY:
  • Lead team meetings and conduct artistry/service-driven workshops based on store-specific training needs.
  • Develop the in-store Artists on their artistry, product knowledge, and application techniques that will directly support their own service and productivity.
  • Conduct shop floor coaching/co-serving to develop the skill set of our artistry team.
  • Support management team in identifying service and artistry development opportunities and work alongside Regional Trainer where appropriate.
  • Attend Senior Flagship advanced artistry training sessions.
  • Support National Lead Artist and Events Manager in NARS in Artistry development and brand building projects when required.
  • Carry out trade tests for potential new employees or promotions.
  • Goal-oriented with a strong commercial mindset.
  • Understanding of coaching and people development.
  • Flexible working days, including weekends and evenings.
Benefits:
  • 30 days holiday, including bank holidays, increasing with service.
  • Contributory pension scheme – 5% employer contribution.
  • Enhanced parental allowance.
  • Life Assurance up to x2 your salary.
  • Annual performance and development reviews so you know your career is going in the right direction.