Store Manager

2 weeks ago


Nottingham, Nottingham, United Kingdom Moto Full time

About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Moto. As a Store Manager, you will be responsible for leading a team of colleagues to deliver exceptional customer service and sales in our Burger King restaurant.

Key Responsibilities

  • Lead a team of colleagues to achieve sales and customer service targets
  • Manage and develop the skills of your team to ensure they are equipped to deliver high-quality customer service
  • Ensure that the restaurant is run efficiently and effectively, with a focus on customer satisfaction and sales growth
  • Monitor and control labor costs, inventory, and other operational expenses
  • Develop and implement strategies to improve customer satisfaction and loyalty

Requirements

  • Proven track record of managing and leading teams in a fast-paced, customer-facing environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Ability to work effectively in a pressurized environment, with a focus on delivering results and meeting targets
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
  • Previous experience in a similar role, with a strong understanding of customer service principles and practices

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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