Aftersales Service Advisor

3 weeks ago


Accrington, Lancashire, United Kingdom The Solution Automotive Limited Full time
Aftersales Advisor Opportunity

We are seeking an experienced Aftersales Advisor to join our team at The Solution Automotive Limited. As a key member of our Aftersales department, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:
  • Act as the first point of contact for customers in the Aftersales department, providing a welcoming and informative experience.
  • Check vehicles in and out, ensuring accurate and efficient processing.
  • Liaise with customers to understand their needs and provide tailored solutions.
  • Work closely with the service and parts teams to ensure timely and effective resolution of customer queries.
Requirements:
  • Proven experience in a similar role, with a strong focus on customer service and satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual looking for a new challenge, please apply today.



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