Operations Development Director

2 days ago


Braintree, Essex, United Kingdom The London Bath Co Full time

About The London Bath Co

The London Bath Co is a luxury bathroom and kitchen design and sales company with a strong online presence and a reputation for exceptional customer service.

Job Summary

We are seeking an experienced Operations Development Executive to lead our day-to-day operations, manage installations, and ensure operational excellence and client delight.

Key Responsibilities

  • Lead the company's day-to-day operations, mentoring and working with the operations team to manage installations
  • Manage own installations and clients, ensuring operational excellence and client delight
  • Ensure company procedures and processes are strictly followed by all team members
  • Deal with administrative tasks and client care issues
  • Manage high-level complaints from demanding clients

Requirements

  • Business Management degree or related discipline
  • At least 5 years' experience in the kitchen and/or bathroom industry
  • Exceptional candidates without experience may be considered

What We Offer

We offer a competitive salary and benefits package, as well as the opportunity to work with a dynamic and growing company in the luxury bathroom and kitchen design and sales industry.



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