Delivery Manager

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time
About the Role

We are seeking an experienced Delivery Manager to join our Digital, Data and Technology (DDaT) Directorate at the NHS Business Services Authority (NHSBSA). As a key member of our team, you will play a pivotal role in delivering products and services that meet the needs of our users.

Key Responsibilities
  • Provide day-to-day management of the Delivery Team(s), creating an environment that enables the team to deliver at pace in line with GDS and NHSBSA standards.
  • Work closely with the Product Owner and Lead Delivery Manager to guide the team, track progress, and remove blockers.
  • Manage multidisciplinary Delivery team(s) to achieve planned outcomes, empower the team to self-organise effectively, integrate efficiently with other delivery teams, and be accountable for governance within the team.
  • Set a good, sustainable delivery pace, resolve conflict and encourage collaboration, apply good agile delivery practice to plan, track progress and manage blockers and resources, and lead on financial management, scope management and stakeholder management.
Requirements
  • Experience in a Delivery Manager or Scrum Master role in an agile delivery environment.
  • Facilitation of agile ceremonies.
  • Management and tracking of delivery finances.
  • Tracking and reporting team progress.
  • Application of appropriate levels of governance to deliver teams.
  • Risk management and removal of blockers.
What We Offer
  • 27 days leave (increasing with length of service) plus 8 bank holidays.
  • Flexible working (we are happy to discuss options such as compressed hours).
  • Flexi time.
  • Hybrid working model (we are currently working largely remotely).
  • Career development.
  • Active wellbeing and inclusion networks.
  • Excellent pension (employer contribution).
  • NHS Car lease scheme.
  • Access to a wide range of benefits and high street discounts.
About Us

We are a leading provider of business services to the NHS, and we are committed to delivering high-quality products and services to our users. We are a values-driven organisation, and we are looking for someone who shares our values of Collaborative, Adventurous, Reliable, and Energetic.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. We welcome applications from people of all backgrounds and circumstances, and we are committed to being a flexible employer.



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