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2 months ago
Key Responsibilities:
* Welcome clients through the sales ceremony, greeting, discovering, proposing, closing, and client follow-up to provide a memorable customer experience.
* Keep customers up-to-date with any Paul Smith activity, collaborations, and shop events to ensure they are fully engaged with the Paul Smith brand.
* Provide an 'above and beyond' experience to ensure unique customer interaction, resulting in a high level of repeat business throughout your shop.
* Maximise all sales and customer opportunities, driving your Store's KPI and Sales performance.
* Take initiative and care with stock-related duties, including delivery processing, customer orders, store-to-store transfers, end-of-season returns, and stocktakes.
* Ensure visual presentation, store maintenance, and housekeeping are kept to the company's desired standard, both on and off the shop floor.
* Utilise in-store technology, such as the store iPad, to enhance the client experience and till systems to efficiently process transactions and payments from clients, as well as undertaking end-of-day till procedures when necessary.
Requirements:
* Passion for style, fashion, and the Paul Smith brand.
* Smart in appearance and individual flair.
* Interest and knowledge of current trends in music, arts, and culture.
* Motivated, confident, and collaborative.
* Flexible and reliable.
* Team member, helpful, approachable, and trustworthy.
What We Offer:
* Competitive salary.
* Ability to generate commission on every sale.
* Generous seasonal clothing and uniform allowance.
* 60% discount on Paul Smith products.
* Access to exclusive sample sales.
* Wellbeing support through Retail Trust for you and your family.
* 33 days annual leave, inclusive of Bank Holidays, with an option to buy or sell an extra 5 days holiday annually (pro rata for part-time staff).
At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.
Please note that our shortlisting process commences once the advert is released. In some cases, a position is filled before the advert has closed - to avoid disappointment, please complete your application prior to the closing date.
For more information on this role, please click on the Job Description link below.
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