Housing Business Operations Assistant

6 days ago


Stevenage, United Kingdom Hays Business Support Full time
About the Role

We are seeking a highly organized and detail-oriented Housing Business Support Assistant to join our team at Hays Business Support. As a key member of our team, you will provide administrative support to our clients, ensuring the smooth operation of our business.

Key Responsibilities
  • Provide proactive and high-quality administrative support to our clients, including responding to internal and external communications, acting as the first point of contact for general and tenant enquiries, and creating and updating housing register applications.
  • Take telephone payments for various charges, raise purchase orders, and process payment requests.
  • Process data related to housing management functions, scan, index, and distribute housing-related documents, and handle post and inbox duties.
  • Monitor and order stationery and cleaning supplies for Supported Housing stock.
Requirements
  • Knowledge of Microsoft Office packages.
  • Strong verbal and written communication skills for dealing with both internal and external customers.
  • Ability to use initiative to handle enquiries and solve problems.
  • Ability to handle multiple tasks and meet deadlines.
  • Initiative and problem-solving skills.
  • Experience in administrative support and data processing.
  • Ability to work both independently and within a team.
What You'll Get in Return
  • A 3-month assignment with room for extension.
  • An hourly pay rate of £12.18.
  • 30 hours per week over 4 days.
  • A hybrid working model after initial office-based training (1-2 days in the office).


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