Service Director

3 weeks ago


Bognor Regis, West Sussex, United Kingdom CareTech Group Full time
About the Role

We are seeking a highly skilled and experienced Service Lead to join our team at CareTech Community Services Ltd. As a Service Lead, you will be responsible for leading and directing the day-to-day operational management of our care homes, ensuring that available resources are used effectively to provide a high-quality service to our service users.

Key Responsibilities
  • Lead and direct the day-to-day operational management of the care home, ensuring effective use of resources.
  • Ensure all staff receive regular supervision and adhere to CareTech's Policy and Procedures.
  • Work closely with the Service Development Team to select and assess potential new residents.
  • Develop and implement dynamic support plans for service users, involving them in the process as much as possible.
  • Ensure the care home operates in accordance with statutory requirements and National Minimum Standards.
  • Lead risk analysis and develop plans to minimize risk where necessary.
  • Ensure the care home provides a safe environment for service users, promoting their personal development.
  • Support Senior Managers with Contract Monitoring and provide management information as required.
  • Liaise with external agencies and ensure professional communication.
  • Work with the Personnel Department to support recruitment and selection of staff.
  • Participate in budget formulation and monitor expenditure as required.
  • Ensure proper record and administrative systems are in place.
  • Manage the Home's petty cash float and service user monies.
  • Participate in the Area's on-call management system.
  • Ensure good Health and Safety practice and legal requirements are met.
  • Communicate effectively within the home, upwards, and sideways.
  • Support the Company's Disciplinary and Grievance processes.
Requirements
  • Diploma in Health and Social Care or equivalent.
  • Experience supporting adults with challenging behavior, learning disabilities, and mental health issues.
  • Ability to remain calm under pressure.
  • Confidence to work alone and as part of a team.
  • Excellent communication skills.
  • Passion for working with vulnerable adults.
  • Commitment to achieving high standards of safeguarding.
About CareTech Community Services Ltd

CareTech Community Services Ltd is a leading provider of specialist social care services, supporting over 5,000 adults with a wide range of needs across the UK. We are committed to delivering high-quality care and governance, providing innovative care pathways for people to live in community settings.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, with the disclosure expense met by the employer.


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