Lodge Manager

4 weeks ago


Ruddington, Nottinghamshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

We are seeking a highly skilled and experienced Lodge Manager to join our team at Churchill Estates Management Ltd. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth day-to-day operation of our retirement development, and maintaining a safe and secure environment.

Key Responsibilities
  • Manage the maintenance of the property, ensuring that all facilities and services are provided to a high standard.
  • Provide a first-class service to residents, responding to their needs and concerns in a timely and professional manner.
  • Coordinate activities and events to enhance the lifestyle of our residents, promoting a sense of community and social interaction.
  • Manage contractors and suppliers, ensuring that all work is carried out to a high standard and within budget.
  • Conduct regular health and safety checks, ensuring that the development remains a safe and secure environment for residents.
Requirements
  • Proven experience in a customer-facing role, with a strong focus on providing exceptional service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, colleagues, and external partners.
  • Ability to work independently, using your own initiative to manage multiple tasks and priorities.
  • Strong organizational and administrative skills, with experience of using Microsoft Office applications.
  • Knowledge of health and safety procedures, with the ability to conduct regular checks and ensure compliance.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional development and training.
  • A dynamic and supportive work environment.
  • The chance to make a positive difference in the lives of our residents.


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