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Customer Service Coordinator

2 months ago

Basingstoke, Hampshire, United Kingdom Johnsons Workwear Full time

We are seeking a highly organized and detail-oriented Customer Service Administrator to provide exceptional support to our customers. As a key member of our team, you will be responsible for ensuring a high standard of customer care and resolving queries in a timely and professional manner.

Key Responsibilities:

  • Record and resolve customer queries, providing accurate and timely responses
  • Process customer orders and maintain accurate records
  • Collaborate with internal teams to ensure seamless customer service
  • Develop and maintain strong relationships with customers to drive loyalty and retention
  • Stay up-to-date with company policies and procedures to ensure compliance

Requirements:

  • Previous experience in a customer-facing role, preferably in an office environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong attention to detail and organizational skills
  • Proficiency in Microsoft Office and other relevant software

About Johnsons Workwear:

Johnsons Workwear is a leading provider of workwear and uniform solutions. We are committed to delivering exceptional customer service and building long-term relationships with our customers.