Client Relations Specialist
4 weeks ago
Client Relations Specialist – Financial Technology
Remote with occasional office visits
Compensation - £24-£26K plus performance incentives
Our organization, CRS, is a dynamic financial technology firm dedicated to combating economic disparity. We are committed to ensuring that everyone has the opportunity to enhance their financial prospects through our groundbreaking solutions. As a youthful and swiftly growing startup, we are on the lookout for exceptional individuals to join us on our journey of global expansion. We have received multiple accolades and operate in both the UK and the US, having positively impacted the financial well-being of over a million individuals.
Role of Client Relations Specialist - Financial Technology
This is a remarkable chance to become part of a compact yet rapidly growing team. The position entails providing primary support through various channels including email, live chat, and digital platforms. You will have the opportunity to engage in numerous individual and collaborative projects. Your insights and suggestions regarding product development will be highly valued in this thrilling opportunity to contribute to a fast-evolving financial technology firm focused on inclusion.
Ideal Candidate Profile for Client Relations Specialist - Financial Technology
• A minimum of 2 years of experience in an online customer support environment (experience in financial technology or startups is preferred)
• Proficiency in using customer support tools such as Helpscout or Zendesk, with live chat experience being essential
• A quick learner with a strong desire to make a meaningful impact
Benefits for the Client Relations Specialist - Financial Technology
● Annual performance bonus
● £500 yearly professional development fund
● 25 days of paid leave in addition to public holidays, a day off during your birthday month, and a day off for moving
● Employee wellness program including access to telehealth services, counseling, discounts at various retailers, and more
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