Corporate Hospitality Ambassador
6 days ago
Job Summary
Rapport Guest Services is seeking a highly skilled and experienced Corporate Receptionist to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our clients.
Key Responsibilities
- Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
- Manage guest check-in and check-out processes, including issuing access passes and resolving any issues that may arise.
- Assist internal guests with their queries and provide directions to various areas of the building.
- Develop and maintain a thorough knowledge of the building and surrounding area, including local amenities and services.
- Stay up-to-date on ongoing events and activities, ensuring a smooth process for guest arrivals and departures.
Requirements
- Proven experience in a similar corporate reception role, with a strong track record of delivering exceptional guest service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to changing priorities.
- Strong presentation skills, with a professional and friendly demeanor that reflects positively on Rapport Guest Services.
- Passion for delivering outstanding service and creating long-lasting relationships with clients.
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