Retail Store Supervisor

2 months ago

Stevenage, Hertfordshire, United Kingdom Frasers Group Full time

About Us

Frasers Group is a leading retail company with a strong presence in the UK and Europe. Our company values are built around a culture of innovation, customer obsession, and teamwork.

Job Summary

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day running of our stores, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Lead and motivate store teams to deliver exceptional customer service and achieve sales targets
  • Manage store operations, including stock management, visual merchandising, and loss prevention
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Collaborate with store management to achieve business objectives and improve store performance
  • Ensure compliance with company policies and procedures, including health and safety and security protocols

Requirements

  • Previous experience in a retail management role, preferably with a similar company
  • Strong leadership and communication skills, with the ability to motivate and inspire teams
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences
  • Ability to work effectively in a fast-paced environment, with a strong attention to detail
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions

What We Offer

  • Competitive salary and bonus structure
  • Opportunities for career development and progression
  • Excellent benefits package, including health insurance and pension scheme
  • Discounts on company products and services
  • Recognition and rewards for outstanding performance

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