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Customer Relationship Specialist

2 months ago

Bristol, Bristol, United Kingdom Davies Turner Full time

About Davies Turner Plc:

We are a British based multimodal freight forwarder specialising in logistics, offering a range of services to support our clients' supply chain needs.

Job Role:

We are seeking a skilled Customer Relationship Specialist to join our Freight Forwarding team in Bristol.

Key Responsibilities:

  • Develop and maintain strong relationships with clients to ensure excellent customer service and satisfaction.
  • Coordinate and manage the movement of goods, ensuring timely and efficient delivery.
  • Collaborate with internal teams to resolve any issues or concerns.
  • Provide expert advice on logistics and supply chain solutions to clients.

Requirements:

  • Proven experience in a customer-facing role, preferably in the logistics or freight forwarding industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.

What We Offer:

We offer a competitive salary, plus benefits, and the opportunity to work with a reputable and established company in the logistics industry.