Customer Care Specialist

2 weeks ago


Bristol, Bristol, United Kingdom Omega Resource Group Full time

Job Title: After Sales Support

Location: Bristol

Job Type: Permanent

About the Role:

We are seeking a dedicated and knowledgeable individual to join our Sales team as an After Sales Support specialist. The primary purpose of this role is to support the sales team by taking responsibility for all aftersales work, ensuring our customers are cared for and that this side of the business grows.

Key Responsibilities:

  1. Provide exceptional customer service and support to ensure customer satisfaction.
  2. Work closely with the sales team to identify and capitalize on new business development opportunities.
  3. Develop and maintain strong relationships with customers to drive repeat business and referrals.
  4. Collaborate with internal stakeholders to ensure seamless communication and efficient issue resolution.

Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. You will also need to be highly organized, with a strong attention to detail and ability to prioritize tasks effectively.



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