Customer Experience Champion
1 week ago
We are seeking a highly skilled Customer Service Lead to join our team at iO Associates - UK/EU. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences across all touchpoints.
Key Responsibilities- Customer Champion: Collaborate closely with our Operations Manager to ensure a seamless end-to-end customer experience. Be the voice of our customers, ensuring their needs are understood and met.
- Front-Line Support: Provide timely and effective support to customers through various channels, including phone, email, and in-person interactions.
- Site Visit Coordination: Work closely with third-party representatives to schedule site visits and ensure a smooth experience for our customers.
- Content Creation: Develop engaging content, such as FAQs, explainers, and other materials, to educate and inform our customers.
- Brand Ambassador: Represent our company's values and mission, promoting a positive brand image and customer experience.
- Customer-Centric Mindset: Proven experience in delivering exceptional customer service in a B2C environment.
- Energy Sector Expertise: Strong knowledge of the energy sector, including utilities and renewable energy.
- Flexibility and Adaptability: Ability to work in a hybrid environment, with flexibility to adapt to changing priorities and deadlines.
- Competitive Compensation: Competitive salary and benefits package, including company share options and flexible schedules.
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Customer Experience Manager
4 days ago
Manchester, United Kingdom The Learning Experience #395 Full timeJob DescriptionRole: Customer Experience ManagerLocation: RemoteHours: Full-timeThe Learning Experience #395 is seeking a dynamic and results-driven Customer Experience Manager to lead and elevate our client-facing projects. This role is pivotal in shaping the client journey and ensuring that every touchpoint aligns with our mission of delivering exceptional...
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Customer Experience Manager
3 days ago
Manchester, United Kingdom The Learning Experience #395 Full timeJob DescriptionRole: Customer Experience ManagerLocation: RemoteHours: Full-timeThe Learning Experience #395 is seeking a dynamic and results-driven Customer Experience Manager to lead and elevate our client-facing projects. This role is pivotal in shaping the client journey and ensuring that every touchpoint aligns with our mission of delivering exceptional...
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Customer Experience Manager
1 week ago
Manchester, United Kingdom The Learning Experience #395 Full timeJob DescriptionRole: Customer Experience ManagerLocation: Old Trafford, ManchesterHours: Monday – Friday (8.15pm)The Learning Experience #395 is seeking a dynamic and results-driven Customer Experience Manager to lead and elevate our client-facing projects. This role is pivotal in shaping the client journey and ensuring that every touchpoint aligns with...
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Payroll Administrator
3 months ago
Manchester, United Kingdom Champion Accounting Full time**PAYROLL ADMINISTRATOR** Champion are leading Accountants for SME’s and Entrepreneurs providing a range of expert financial and business advice services that enable organisations to grow and create wealth for their owners. Employing 100+ accountants and business experts spread across our network of offices in Manchester, Chester, Preston and Blackpool,...
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Accounts Senior
3 months ago
Manchester, United Kingdom Champion Accounting Full time**ACCOUNTS SENIOR** Champion’s wide range of clients enables our team members to work with an interesting mix of businesses from many different industries. We have a new opening for an Accounts Senior to work within our Audit and Accounts Team to provide support and financial services to our client base. - Preparation of limited company statutory...
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Senior Payroll Administrator
3 months ago
Manchester, United Kingdom Champion Accounting Full time**SENIOR PAYROLL ADMINISTRATOR** Champion are leading Accountants for SME’s and Entrepreneurs providing a range of expert financial and business advice services that enable organisations to grow and create wealth for their owners. Employing 100+ accountants and business experts spread across our network of offices in Manchester, Chester, Preston and...
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Customer Experience Lead
6 days ago
Manchester, United Kingdom TransPennine Express Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at TransPennine Express. As a key member of our Customer Experience team, you will play a critical role in driving excellence in customer experience across our network.Key ResponsibilitiesDevelop and implement customer experience strategies to enhance...
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Customer Experience Lead
7 days ago
Manchester, United Kingdom TransPennine Express Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at TransPennine Express. As a key member of our Customer Experience team, you will play a critical role in driving excellence in customer experience across our network.Key ResponsibilitiesDevelop and implement customer experience strategies to enhance...
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Customer Experience Advisor
3 months ago
Manchester, United Kingdom N Brown Full time**Job details**: - Salary Competitive and excellent benefits - Location - Discipline Financial Services & Customer Operations - Reference017022 **The role** We’re looking for a **Customer Experience Advisor** to join our Oxendales team in Dublin**.** The working pattern will be 5 days out of 7 between 8am and 6pm, with alternate weekend...
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Customer Experience Advisor
3 months ago
MANCHESTER, United Kingdom N BROWN Full timeThe role We're looking for a Customer Experience Advisor to join our Oxendales team in Dublin. The working pattern will be 5 days out of 7 between 8am and 6pm, with alternate weekend working. What will you do as a Customer Experience Advisor at N Brown? * The role of Customer Experience Advisor is perfect for someone who is driven by getting things...
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Customer Experience AdvisorNew
2 weeks ago
Manchester, United Kingdom N Brown Full timeCustomer Experience Advisor Job details Salary 25.000 LocationDublin Discipline Reference018362 Contact NameGary Boylan The role We’re looking for a Customer Experience Advisor to join our Oxendales team in Dublin The working pattern will be 5 days out of 7 between 8am and 6pm, with alternate weekend working. What will you do as...
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Assistant Reception Manager
1 day ago
Manchester, United Kingdom Holiday Inn Manchester City Centre Full timeAbout the RoleWe are seeking an experienced and results-driven Reception Manager to join our team at Holiday Inn Manchester City Centre. As a key member of our front office team, you will be responsible for delivering exceptional customer service and driving sales opportunities to maximize revenue and occupancy levels.Key ResponsibilitiesSupport the...
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Assistant Reception Manager
1 day ago
Manchester, United Kingdom Holiday Inn Manchester City Centre Full timeAbout the RoleWe are seeking an experienced and results-driven Reception Manager to join our team at Holiday Inn Manchester City Centre. As a key member of our front office team, you will be responsible for delivering exceptional customer service and driving sales opportunities to maximize revenue and occupancy levels.Key ResponsibilitiesSupport the...
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Customer Experience Specialist
7 days ago
Manchester, United Kingdom Amplifon Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Advisor. As a key member of our centralized support team, you will play a crucial role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCentralized Customer Engagement: Utilize telephone and...
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Customer Experience Specialist
6 days ago
Manchester, United Kingdom Amplifon Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Advisor. As a key member of our centralized support team, you will play a crucial role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCentralized Customer Engagement: Utilize telephone and...
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Quality Excellence Champion
7 days ago
Manchester, United Kingdom Murphy Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Manager to join our team at Murphy. As a senior lead, you will play a key role in championing world-class quality and driving excellence across our organization.Key ResponsibilitiesDevelop and implement a quality strategy aligned with our Integrated Management SystemDrive the effective...
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Customer Service Assistant
2 months ago
Manchester, United Kingdom M5 Experience Ltd Full timeCustomer Service Assistant - Manchester, Deansgate Based - _Do you have customer-facing experience but _are _tired of retail and hospitality environments?_ - _Are you someone who loves to engage with people?_ - _A desk job doesn't excite you?_ **We have the perfect opening for you!** **A day in the life of our Customer Service Assistants**: - _Assist in...
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The Crystal Maze Live Experience
5 months ago
Manchester, United Kingdom The Crystal Maze Live Experience LONDON Full timeAs **Performer** for The Crystal Maze Live Experience Manchester, you will deliver shows and performances across the attraction in line with the exceptionally high theatrical performance standards expected. The primary role of a **Performer** is to participate in, motivate and deliver impeccable performances, whilst ensuring they maintain the highest levels...
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Customer Experience Business Partner
3 months ago
Manchester, United Kingdom Northern Trains Full time**BUSINESS FUNCTION**:Customer & Commercial **GRADE**:ML1/SB3 **SALARY**:£42,042 to £52,089 per annum **ROLE TYPE**:Hybrid **HOURS**: 37 per week **Is evaluating customer satisfaction and enhancing customer journeys ‘Your Thing’?** We are looking for an enthusiastic and personable Customer Experience Business Partner, to join our Customer &...
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Customer Service Apprenticeship
3 months ago
Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time**Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...