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Liability Claims Manager

2 months ago


Milton Keynes, Milton Keynes, United Kingdom MBA Full time
Job Overview

We are seeking an exceptional Liability Team Manager to lead our rapidly expanding team of claims handlers. As a world-class insurance and claims management company, we require a strong leader with industry experience to manage and settle travel-based claims professionally and efficiently.

Your Key Responsibilities

  • Manage a diverse range of claims, including Employers and Public Liability
  • Ensure swift settlements within service level agreements, while thoroughly auditing specific claims information
  • Mentor and train your team on policy cover information, ensuring it is relayed with professionalism and courtesy
  • Maintain impeccable standards of customer service within your team
  • Demonstrate exceptional organisational skills and flexibility to adapt to changing priorities

About You

You are an experienced leader with a liability claims or insurance background and a passion for developing high-performing teams. You possess:

  • Experience in team leadership
  • Strong knowledge of insurance principles and the claims process
  • Exceptional customer service ethics
  • Strong problem-solving skills
  • Great organisational skills
  • Flexibility in your approach

You are also resilient, handling challenges with a cool head and methodical approach.

About Us

We are a global leader in claims management with a strong culture of innovation, technology, and exceptional customer service. With a robust global infrastructure and an extensive network of professionals, we provide tailored solutions to clients across numerous industries.

Why Choose Us

We offer a range of benefits, including:

  • 25 days annual leave plus birthday off
  • Flexible bank holidays
  • Funding for Insurance Qualifications
  • Life Assurance, 4 times your basic salary
  • Dental Plan
  • Cash Plan
  • Employee Assistance Programme
  • Paid overtime (if authorised)
  • 5% pension contribution
  • Season ticket benefits

We are proud to actively support equal opportunities and foster a culture of diversity and inclusion.