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Police Enquiry Officer

2 months ago

Honiton, Devon, United Kingdom Dorset Police Full time
About the Role

We are seeking a skilled and dedicated individual to join our team as a Police Enquiry Officer. As a key member of our front-line team, you will be responsible for providing exceptional customer service to the public, responding to enquiries, and supporting the reporting of crimes and incidents.

Key Responsibilities
  • Provide a high level of customer service to the public, responding to enquiries and resolving issues in a professional and courteous manner.
  • Support the reporting of crimes and incidents, taking accurate and detailed information from callers and visitors.
  • Work collaboratively with other teams to ensure effective communication and resolution of issues.
  • Develop and maintain knowledge of policing procedures and policies to provide accurate information to the public.
  • Contribute to the development and implementation of strategies to improve customer service and engagement.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work with people from diverse backgrounds.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple demands.
  • Strong problem-solving skills, with the ability to think critically and make sound judgments.
  • Knowledge of policing procedures and policies, with the ability to apply this knowledge in a practical context.
  • Ability to work effectively in a team, with a positive and flexible attitude.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to support your career growth.
  • A supportive and inclusive work environment, with a focus on employee well-being.
  • The opportunity to make a real difference in your community, working with a dedicated team of professionals.